Shipping & Delivery

At Urban Flex, we understand how important it is to get your items quickly and safely. That’s why we offer reliable and efficient shipping services to ensure your order arrives on time and in perfect condition.

Shipping Options:
We provide a variety of shipping options to meet your needs. Whether you're looking for standard delivery or need something expedited, we've got you covered. Choose the shipping method that works best for you at checkout, and we'll take care of the rest.

Processing Time:
All orders are typically processed within 1-2 business days. Please note that processing times may vary during peak seasons or sales events. You will receive an email notification once your order has shipped, along with a tracking number so you can follow its journey.

Shipping Rates:
Shipping rates are calculated based on your location and the weight of your order. You can view the exact shipping cost during the checkout process before completing your purchase. We also offer free shipping on orders over a certain amount (check our promotions page for more details).

International Shipping:
We’re proud to offer international shipping to select countries. If you are outside of our regular shipping zones, please check at checkout to see if your location is eligible. Please note that international shipments may be subject to customs duties and taxes, which are the responsibility of the customer.

Delivery Times:
Delivery times vary based on the shipping option chosen and your location. Generally, domestic orders arrive within 3-7 business days. International orders may take longer depending on the destination country. Tracking information will be provided to help you monitor your delivery status.

Lost or Damaged Packages:
If your package is lost or damaged during transit, please contact us immediately at support@urban-flex.com, and we will work with the carrier to resolve the issue. We strive to ensure all orders arrive safely and in perfect condition, but if something goes wrong, we're here to make it right.

Thank you for shopping with Urban Flex! We’re committed to getting your order to you as quickly and smoothly as possible.